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AposTherapy helps patients worldwide to relieve chronic pain and improve their everyday lives. The company’s core product are unique shoes with complex sensors that can be minutely adjusted to the user’s needs. They improve the wearers gait and train underused muscles.
- Product design
- User experience
- User interface
/18
/2018
Multi-touchpoint health-care system
Apos Therapy
- Product design
- User experience
- User interface
Defining and designing the patient managing and treatment service system including Desktop, Tablet and Mobile apps
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Our main challenge was guiding the various users through the process and finding the right way to do so. Here is the patient journey:
The patients fill out a standardized questionnaire based on their condition. The answers provide the baseline for the consultation with the physician
Patient questionnaire
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Once at home patients can use MyApos app to help them track their progress and stay on top of their daily goals
Training app
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The physician reviews the questionnaire outcome and starts the session with the patient. They go through a guided flow to determine the correct device settings while assessing the impact on the patient’s gait and posture
Physician session
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The receptionist uses the web portal to check in patients and manage appointments. They ask a few questions about the nature of the patient’s problem. Using this information, they will choose the required questionnaire
Patient check-in
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We soon found out that one of the main challenges was guiding the various users through the process and finding the right way to do so.
Design concepts
Treatment Journey
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